Preliminary Information Text

From our electronic commerce website with the extension of www.kosliving.com, including when you make transactions with the application on your mobile device.Web site”) for the order you have placed, with our company named Şehirban Ezim – Kos Living (“Distance Sales Agreement”).Agreement”), you will have to make a contract.

In accordance with the information about our company and the information you have recorded on the website, the information about you is as follows:

SATICI

Trade name

Şehriban Azim - Kos Living

Mersis No

Address

Cerrah Mah. 3. Sanayi Cad. No:11/3 Inegol/Bursa

Phone

+90 216 358 16 60

E-mail address

info@kosliving.com

ANCHOVIES
Name and Surname / Title	:	[●]
Address	:	[●]
Phone	:	[●]
E-mail address	:	[●]

By examining the type and type, quantity, basic features, dimensions, brand, model, color and sales price including all taxes on the Internet Site, you can review the products or services you order (for both one and more than one product, "Product” will be used), this preliminary information text, which will form an integral part of the Contract, if you approve it, within the framework of the purchase stage by you, is the Law on the Protection of the Consumer No. 6502 (“Law”) and the Regulation on Distance Contracts published in the Official Gazette dated 27.11.2014 and numbered 29188 (“regulation”) is brought to your attention.

The Product information you are purchasing, the payment method you have chosen, the invoice and delivery information are as follows:

Product Information
Product / Service Description / Type and Type of Product	:	[●]
Quantity	:	[●]
Key Features / Dimensions / Brand / Model / Color		[●]
Price	:	[●]
Shipping fee	:	[●]
Order Total Price (including VAT and costs) (“Product Price”)	:	[●]

Payment method
Payment method	:	[●]
Credit Card / Debit Card Number	:	[●]
Installment Information	:	[●]

Billing Information
Invoice Person	:	[●]
Billing address	:	[●]
Tax Office and Tax Number	:	[●]
Phone	:	[●]
E-mail address	:	[●]

Delivery Information
Delivery Person	:	[●]
Delivery address	:	[●]
Phone	:	[●]
E-mail address	:	[●]

At this point, it should be noted that, until this stage, the steps regarding the conclusion of the Agreement have been shared with you and the errors and/or deficiencies regarding the order, you and your contact information, as well as the possibilities to correct and complete these, have been provided to you by giving a warning on the pages where you have entered the relevant information. . In this context, if there is an error and/or deficiency regarding your order and/or Product and/or you and/or delivery information, you can continue with the order by correcting and completing them in line with the warning messages provided to you, and likewise, your payment information and invoice You can also correct errors that may occur while entering your information. If you detect any errors in the information you have shared within the scope of the order after the completion of the payment process, it is possible to contact us at the e-mail address written in this preliminary information text, in order to correct the relevant errors.

ORDER AND PAYMENT

After you create your order and approve the Agreement on the Website, you will be under the obligation to pay the Product Price so that your order can be completed and approved. The payment instruments you can use in this context are wire transfer/eft, credit card and debit card, the payment method you choose is as stated above and the Product Price will be collected by you with the payment method you have chosen.

In order to be able to pay with the payment method you have chosen, you must fill in the information of the relevant card completely and completely in the relevant section. Payments can be made in a single transaction with Wire Transfer/EFT, Debit Card and Credit card, as well as deferred payments by dividing into a number of installments to be determined within the scope of the campaigns. In the installment transactions, the relevant provisions of the contract signed between you and the relevant bank will be valid. At the bank's initiative, the bank will be able to organize campaigns, apply a higher number of installments than the number of installments you have chosen, and offer services such as deferral of installments.

Within the framework of making the forward sale with the credit cards of the bank, you will need to confirm the relevant interest rates and the default interest separately from the bank; We present to your attention that the provisions regarding interest and default interest will be applied within the scope of the credit card agreement between you and the bank. At this point, we emphasize that if the payments are made in installments, the reflection of the refund to the transaction card in installments every month is entirely related to the processes and practices of the bank.

The Product Price is not fully paid before delivery in advance sales; In installment sales, we have the right to unilaterally cancel the Contract and not deliver the Product if the due installment amount is not paid.

If, for any reason, after the delivery of the product, the bank to which the credit card is processed does not pay the Product Fee to us or demands a refund of the price paid, the Product must be returned to our company by you within 3 (three) days at the latest. If the non-payment of the Product Price is due to an unfair instruction or objection to the bank, or due to a fault or negligence, the shipping costs for the return will be borne by you. In this case, without accepting the return, all our legal rights, including the follow-up of the Product Price, are reserved.

If you approve the Contract to be submitted for your approval before the payment of the Product Price, the price of the Product you ordered will be collected by the payment method you have chosen and specified above.

Upon the payment of the Product Price by you, the invoice, order confirmation and summary, this preliminary information text and a copy of the Agreement will be sent by us to the e-mail address you have informed us, and a copy of the aforementioned data will be sent by us for a period of 3 (three) years. will be preserved.

DELIVERY OF THE PRODUCT

In general, and unless expressly stated otherwise, domestic delivery costs (shipping fee, etc.) are your responsibility, and you must have paid the Product Price in order for the delivery to be carried out.

Depending on the campaigns that we run at the time of sale and whose terms we have announced on the Website, it may be possible that all or part of the delivery costs in question will not be reflected to you.

Although the delivery period may vary according to the supply period of the Product, the delivery shall be completed within 30 (thirty) days at the latest following the receipt of the order, pursuant to paragraph 3 of Article 48 of the Law and Article 16 of the Regulation.

If the Product cannot be delivered within the aforementioned 30 (thirty) days due to force majeure (such as earthquake, flood, fire, epidemic) other than normal sales/delivery conditions, we will contact you with us regarding this situation. We will inform you through the communication tools you share.

If we are unable to deliver the order within the aforementioned 30 (thirty) day period, either under normal conditions or due to force majeure, you can cancel the order, order another similar product or, in case of force majeure, wait until the extraordinary situation ends. In case of cancellation of the order, we will refund the entire Product Price you paid to us within the scope of the order within 14 (fourteen) days.

In the event that the supply of the Product subject to the order becomes impossible, we inform you clearly and through one of the communication tools you have stated, within 3 (three) days from the date we learn of this situation, and again, we will pay you the entire Product Price paid to us within the scope of the order, 14 (fourteen) days. ) we will return it within the day.

The product can be sold both in Turkey and abroad. In both cases, the Product will be delivered by us to the person you have designated as the person to be delivered within the scope of the order, at the address you have specified.

In case the Product is delivered to the address specified by you, the Product will be sent to you via a courier company selected by us. If the courier company that will make the delivery does not have a branch that can deliver to the delivery address you have specified, the Product will have to be received by you from another branch nearby, which we will notify you by e-mail, SMS or telephone.

During the delivery of the product, if the person to be delivered is not personally present at the delivery address and the persons at the address do not accept the delivery, we will be deemed to have fulfilled our obligation in this regard. In the event that there is no one to take delivery at the address, it is your responsibility to follow up and ensure the shipment of the Product by contacting the courier company. If the product is to be delivered to a person or organization other than you, we will not be held responsible if this person or organization is not present at the address or does not accept the delivery. In these cases, any damage caused by the late delivery of the Product and the expenses incurred due to the fact that the Product has been waiting in the cargo company and/or the cargo is returned to us shall be borne by you.

The person who will receive the Product is responsible for checking the Product as soon as it is received and when he sees a problem in the Product due to the cargo, not accepting the Product and keeping a report to the courier company official. Otherwise, we do not accept any liability regarding this matter. Again, if you request us to send the Product through a carrier other than the courier company designated by us, we will not be liable for any loss or damage that may occur as of the delivery of the relevant Product to the carrier you designate.

RIGHT OF WITHDRAWAL

Pursuant to Articles 47 and 48 of the Law and Articles 9 to 15 of the Regulation, 14 (ten years) from the date you receive the Product (or if you have determined the recipient as another person, the relevant person receives the Product). Within four) days, you have the right to withdraw from the Agreement without giving any reason and without paying any penalty. However, it is possible to exercise your right of withdrawal within the period from the conclusion of the Contract until the delivery of the Product.

At this point, we would like to emphasize that, in accordance with Article 15 of the Regulation, the right of withdrawal cannot be exercised in the Contract concluded for the sale of the following:

Contract for goods or services whose price varies depending on fluctuations in financial markets and which are not under the control of the seller or supplier;
Contract for goods prepared in line with the wishes or personal needs of the consumer;
Contract for the delivery of perishable or expired goods;
From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contract for the delivery of those whose return is unsuitable in terms of health and hygiene;
Contract for goods that are mixed with other products after delivery and cannot be separated due to their nature;
Contract regarding books, digital content and computer consumables presented in material environment, if protective elements such as packaging, tape, seal, package are opened after the delivery of the goods;
Contract for the delivery of periodicals such as newspapers and magazines, except those provided under the subscription contract;
Contract for accommodation, carriage, car rental, food and beverage supply, and leisure for leisure or recreation, which must be made on a certain date or period;
Contract regarding services performed instantly in electronic environment or intangible goods delivered instantly to the consumer; and
Contract regarding the services that are started to be performed with the approval of the consumer, before the expiry of the right of withdrawal.

It is sufficient that the notification regarding the exercise of the right of withdrawal is addressed in writing, with a clear statement, to our e-mail address included in this preliminary information text, within the aforementioned period. When we receive your right of withdrawal request, we will send you the confirmation information and within 14 (fourteen) days, we will refund the entire Product Price collected by you within the scope of your order, via the payment method you prefer when placing the order.

In so far, in case the right of withdrawal is exercised, the refund of the payment, upon the exercise of the right of withdrawal for this Product in an order for a single Product; in an order containing more than one Product, it is carried out upon the exercise of the right of withdrawal for all Products. When the right of withdrawal is exercised for some of the orders containing more than one Product by taking advantage of a discount/campaign as a product or fee, if the shopping volume is beyond the scope required to benefit from the discount, the aforementioned discount will be deducted from the refund to be made to you. If you have benefited from a benefit such as a gift certificate or discount code/coupon in the shopping where you use your right of withdrawal, this benefit will be returned to you in the same way. If, as a result of an order in which the right of withdrawal has been exercised for all or a part of the order, the shopping for which promotion, gift certificate, discount code or coupon and similar rights have been obtained, is out of the scope specified in order to gain promotion, gift certificate, discount code or coupon and similar rights. , promotion, gift voucher, discount code or coupon and similar rights you have won will be cancelled. At this point, we would like to emphasize that reward points, gift certificates, etc. Your requests for cash in return will not be accepted under any circumstances. Again, we would like to state that the acquisition and use of award points and similar other matters will be subject to the provisions of the agreements to be signed between the institution in question and you and us; In relevant cases, it is possible for us to use all the rights and powers determined/to be determined both here and in the aforementioned contracts, before you and the organization, and to carry out the relevant transactions on behalf of and/or account of the relevant organization; Without prejudice to these provisions, we are not responsible for any disputes that may arise between you and the aforementioned organizations and their material, legal and other consequences.

When you exercise your right of withdrawal, you must return the Product within 10 (ten) days following your notification to us, together with the original delivery note/invoice, the return invoice for product returns whose invoice is issued on behalf of the company, and the box, packaging, and standard accessories, if any, of the Product to be returned. You must send the Product completely and undamaged through the courier company that delivered it to you; If you ship in this way, the shipping costs for returning the Product will be covered by us. If the relevant courier company does not have a branch in the place where your delivery address is located, the delivery of the Product by you will be provided by us.

If you do not use the product in accordance with its operation, technical specifications and usage instructions within the withdrawal period, you will be responsible for any changes and deteriorations that occur; In this case, we hereby also present to your attention, at our discretion and discretion, that we may make a discount from the Product Price that you will return within the scope of the right of withdrawal, in accordance with the change and/or deterioration in the Product.

RULES ON SECURITY AND PRIVACY, PROTECTION OF PERSONAL DATA, ELECTRONIC COMMUNICATIONS AND INTELLECTUAL AND INDUSTRIAL RIGHTS

The rules and conditions applicable to our company and you regarding transaction security, information protection, confidentiality, processing, use and commercial electronic communications on the Website are presented here for your information. It is possible to reach and consult us at any time, on related matters, by means of the communication tools specified in this preliminary information text.

Necessary measures for the security of the information and transactions entered and/or recorded on the Website by you have been taken by us in our own system infrastructure, within the scope of technical possibilities, according to the nature of the information and transaction. However, since the said information is entered through the device used by you, it is your responsibility to take the necessary precautions, including those related to viruses and similar harmful applications, in order to protect them and prevent them from being accessed by unrelated persons.

Product supply, all kinds of information, advertisement-promotion, communication, for electronic and other commercial-social communications to be made for promotion, sales, marketing, store card, credit card and membership applications, we can save, process, store them in accordance with legal terms, update, share, transfer, transfer, use when we deem necessary. . We may also submit this data to the relevant authorities and courts upon request and/or legal requirement. In this context, you consent and allow the use, sharing, processing of your existing and new information, non-personal, in accordance with the legislation on the protection of personal data and electronic commerce legislation, and to make electronic and other communications to you, whether commercial or non-commercial. You can always stop communications by contacting us through the communication channels specified in this preliminary information text, using the use-processing of data and/or your right to refuse electronic communications sent to you. According to your clear notification on this matter, personal data processing and/or electronic communications with you will be stopped within the legal maximum period. In addition, upon your request, information other than legally required and/or possible will be deleted from the data recording system or anonymized in an anonymous manner. If you wish, you can object to the emergence of a result against you by means of the processing of your personal data, the persons to whom it is transferred, correction in case of incomplete or inaccuracy, notification of the corrected information to the relevant third parties, deletion or destruction of the data, analysis with automatic systems, You can always apply to us through the above communication channels and get information from us, on issues such as the elimination of damage due to processing. Your applications and requests regarding these matters will be fulfilled within the legal maximum period or may not be accepted by explaining the legal reason to you.

Regarding all kinds of information and content of the Website and their arrangement, revision and partial/complete use; except those belonging to other third parties according to our agreement; All intellectual and industrial rights and property rights belong to us. We reserve the right to make any changes we may deem necessary regarding these matters; We point out that these changes will be effective from the moment they are announced on the Website or by other appropriate methods.

In other sites accessed from the Website, the privacy-security policies and terms of use of the relevant sites are valid; We also inform you that we will not be responsible for the conflicts and negative consequences that may arise for this reason.

REQUEST AND COMPLAINT / LEGAL REMEDIES

You can notify us of your requests and complaints regarding the product and sales, verbally or in writing, through the communication channels mentioned above; As a seller, we are pleased to meet our customers' rightful demands and complaints and all kinds of applications.

In any case, you have the right to submit your applications regarding the dispute to the consumer court or consumer arbitration committee.

If you approve, with this preliminary information text, which will constitute an integral part of the Contract, the type and type, quantity, basic features, dimensions, brand, model, color and sales price including all taxes, order and payment method, delivery of the Product subject to sale. You have been informed about the rules regarding the process of withdrawal, the right of withdrawal, security and privacy, protection of personal data, electronic communications and intellectual and industrial rights.

Our company is a member of Istanbul Chamber of Commerce; The electronic contact information of the Istanbul Chamber of Commerce, where you can obtain the professional code of conduct, is as follows: www.ito.org.tr / Phone: 444 0 486.

All explanations and information contained in this preliminary information text are valid from the moment you approve them and will be binding if you approve the Agreement.

Product Information
Product / Service Description / Type and Type of Product	:	[●]
Quantity	:	[●]
Key Features / Dimensions / Brand / Model / Color		[●]
Price	:	[●]
Shipping fee	:	[●]
Order Total Price (including VAT and costs) (“Product Price”)	:	[●]

At this point, we would like to emphasize that, in accordance with Article 15 of the Regulation, the right of withdrawal cannot be exercised in the Contract concluded for the sale of the following:

Contract for goods or services whose price varies depending on fluctuations in financial markets and which are not under the control of the seller or supplier;
Contract for goods prepared in line with the wishes or personal needs of the consumer;
Contract for the delivery of perishable or expired goods;
From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contract for the delivery of those whose return is unsuitable in terms of health and hygiene;
Contract for goods that are mixed with other products after delivery and cannot be separated due to their nature;
Contract regarding books, digital content and computer consumables presented in material environment, if protective elements such as packaging, tape, seal, package are opened after the delivery of the goods;
Contract for the delivery of periodicals such as newspapers and magazines, except those provided under the subscription contract;
Contract for accommodation, carriage, car rental, food and beverage supply, and leisure for leisure or recreation, which must be made on a certain date or period;
Contract regarding services performed instantly in electronic environment or intangible goods delivered instantly to the consumer; and
Contract regarding the services that are started to be performed with the approval of the consumer, before the expiry of the right of withdrawal.

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