Delivery
Domestic Shipments (Turkey)
Orders that are in stock are delivered to your address within 1-2 weeks, orders that are out of stock and need to be produced are delivered to your address within 4-6 weeks.
We work with Yurtiçi Cargo for shipments within Turkey and are delivered within 2-5 working days.
Shipping is free to anywhere in Turkey. Only 1 shipping address can be specified per order.
Automatic e-mail after your payment is completed You will receive an e-mail notification that your order has been received. When your order is delivered to the cargo company, you will receive a notification message from the relevant cargo company.
If you wish, you can request the delivery of your order at a later date. If you have such a request, you must specify it as a note at the order stage. If you want to make a change regarding the delivery date, you can contact us at info@kosliving.com.
Orders are not shipped on weekends or holidays.
We ask that you make sure that at the delivery address there will be someone to whom your order can be delivered.
The person who will receive the Product is responsible for checking the Product as soon as it is received and when he sees a problem in the Product due to the cargo, not accepting the Product and keeping a report to the courier company official. Otherwise, we do not accept any liability regarding this matter. Again, if you request us to send the Product through a carrier other than the courier company designated by us, we will not be liable for any loss or damage that may occur as of the delivery of the relevant Product to the carrier you designate.
International Shipments
Orders that are in stock are delivered to your address in 2-3 weeks, orders that are out of stock and need to be produced are delivered to your address in 6-8 weeks.
The prices on the website do not include international shipping charges. Shipping fees are calculated when the order is placed in the basket and the cargo stage is reached.
Automatically after your payment is completed e-mail You will receive an e-mail notification that your order has been received. When your order is delivered to the cargo company, you will receive a notification message from the relevant cargo company.
Kos Living is not responsible for customs duty and other customs fees for international shipments. All charges (tariffs, taxes, etc.) applied during or after shipping are the responsibility of the customer.
In order for your product to pass through customs, you must make the necessary payments on time. In order to learn the current customs tariffs of the country you live in, please check the relevant websites. Customs delays etc. Kos Living is not responsible for any delays beyond our control.
Orders are not shipped on weekends or holidays.
We ask that you make sure that at the delivery address there will be someone to whom your order can be delivered.
The person who will receive the Product is responsible for checking the Product as soon as it is received and when he sees a problem in the Product due to the cargo, not accepting the Product and keeping a report to the courier company official. Otherwise, we do not accept any liability regarding this matter. Again, if you request us to send the Product through a carrier other than the courier company designated by us, we will not be liable for any loss or damage that may occur as of the delivery of the relevant Product to the carrier you designate.
