Privacy and KVKK Policy

Şehriban Ezim - Kos Living (“Kos Living”), on our electronic commerce website with the extension www.kosliving.com, including the cases where transactions are made with the application on mobile devices.Web site”), it is aimed to ensure that our services are used securely and to protect your personal data and privacy. Accordingly, this privacy and personal data protection policy ("Security policy”), Personal Data Protection Law No. 6698 (“KVKK”) and to inform you in this context.

The purpose of this Privacy Policy is to set forth the rules and conditions applicable to our company and you regarding transaction security, information protection, confidentiality, processing, use and commercial electronic communications on the Website.

Prepared by Kos Living and [https://www.kosliving.com/pages/cerez-politikasiThe Cookie Policy in the ] extension is an integral part of this Privacy Policy.

This Privacy Policy, [https://www.kosliving.com/pages/musteri-aydinlatma-metniIt has been prepared in accordance with the Customer Clarification Text in the ] extension. 

WHICH DATA IS PROCESSED? WHAT IS THE PURPOSE OF PROCESSING PERSONAL DATA?

Your personal data (name, surname, e-mail address, telephone number, gender, date of birth, T.R. identity number, tax identification number, personal interests, billing and delivery addresses) that we obtain and/or request during your subscription to the Website and your shopping and social media accounts, all kinds of personal information to identify the user directly or indirectly, including but not limited to the information that the relevant member has approved to be shared through those channels, is requested and processed.

These are the Law No. 5651 on the Regulation of Publications Made on the Internet and Combating Crimes Committed Through These Publications, Law No. 6563 on the Regulation of Electronic Commerce (“Law on Regulation of Electronic Commerce”) and within the framework of our legal obligations and service standards arising from the relevant legislation, especially the Turkish Penal Code No. 5237 and the KVKK, with existing and future companies within the group companies that we are involved in, product supply, all kinds of information, advertisement-promotion, communication, promotion, for electronic and other commercial-social communications to be made for sales, marketing, store card, credit card and membership applications, we can save, process, store them in accordance with legal terms, update, share, transfer, transfer, use when we deem necessary. In addition, we may collect and process aggregated statistical data that does not contain personal information, such as the frequency and times of visits to the Website, the times of placing orders and the IP address at the time of order, the statistics of product pages visited and products ordered, in order to analyze and understand visitor movements and preferences. .

With the Privacy Policy and the commercial communication permission included in the following, your current and new information, personal or non-personal, is used, shared, processed and made to you, in accordance with the legislation on the protection of personal data and electronic commerce legislation, and to make commercial and non-commercial electronic communications and other communications. You consent and give your consent. 

PROTECTION AND TRANSFER OF PERSONAL DATA

Necessary measures for the security of the information and transactions entered and/or recorded on the Website by you have been taken by us in our own system infrastructure, within the scope of technical possibilities, according to the nature of the information and transaction. However, since the said information is entered through the device used by you, it is your responsibility to take the necessary precautions, including those related to viruses and similar harmful applications, in order to protect them and prevent them from being accessed by unrelated persons.

As detailed above, Kos Living undertakes to keep your personal data confidential, to take all necessary technical and administrative measures and to show due diligence to ensure confidentiality and security. Although Kos Living has taken the necessary information security measures, in the event that personal data is damaged or in the hands of third parties as a result of attacks on the Website and the system, this situation will be immediately reported to you and the Personal Data Protection Board and necessary measures will be taken.

As stated above, your personal data is shared with third parties (companies providing cargo, shipment, call centers, databases and similar services) with which we cooperate in order to provide our services and, as required by our legal obligations, private or public institutions and organizations and judicial authorities. and official institutions/organizations, in order to fulfill our obligations to provide information, documents and other related obligations, and to exercise our legal rights such as the rights of action and reply. Kos Living, your personal data regarding your visit to the Website or membership, and your traffic information such as your navigation information; For your safety and the performance of its obligations under applicable laws, Kos Living may share this information with public institutions and organizations that are legally authorized to request this information. However, your personal data will not be used for commercial purposes and/or shared with third parties in any way, except as required by the above-mentioned activities and relevant legislation.

Your personal data, from time to time, directly or indirectly, our domestic or foreign shareholders, subsidiaries and/or affiliates; It can be transferred to domestic or foreign organizations and other third parties that are contracted to carry out our activities, cooperated with. 

WHAT ARE THE RIGHTS OF THE PERSONAL DATA OWNER?

In accordance with Article 11 of the KVKK, visitors can apply to Kos Living,

  • Learning whether personal data is processed;
  • If personal data has been processed, requesting information about it;
  • Learning the purpose of processing personal data and whether they are used in accordance with the purpose;
  • Knowing the third parties to whom personal data is transferred at home or abroad;
  • Requesting correction of personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to the third parties to whom the personal data has been transferred;
  • To request the deletion or destruction of personal data in the event that the reasons requiring its processing have disappeared, although it has been processed in accordance with the provisions of the KVKK and other relevant laws, and to request the notification of the transaction made within this scope to the third parties to whom the personal data has been transferred;
  • Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems; and
  • In the event that personal data is damaged due to unlawful processing, it has the right to demand the compensation of the damage.

If you want to exercise one of your rights listed here, you can submit your request to Kos Living in writing or by other methods determined by the Personal Data Protection Board, pursuant to paragraph 1 of Article 13 of the KVKK. You can send your written request regarding your personal data, together with the documents proving your identity, to the addresses below, stating your name, surname and contact information, in a clear and understandable manner, with secure electronic signature or mobile signature or wet signature.  

Data Controller

:

Shahriban Ezim - Kos Living

E-mail address

:

info@kosliving.com

Address 

:

Cerrah Mah. 3. Sanayi Cad. No:11/3 Inegol/Bursa

 

HOW LONG ARE PERSONAL DATA STORED?

In accordance with the Law on the Regulation of Electronic Commerce; records of withdrawal of approval, 1 (one) year from this date; The content of the commercial electronic message and any other record of the post will be kept for 3 (three) years to be submitted to the relevant ministry when necessary. Following the expiry of the aforementioned periods, your personal data will be deleted, destroyed or anonymized by Kos Living or at your request.

Kos Living is free to keep any records of terminated membership accounts, provided that they are anonymized. When the data is anonymized, it loses its ability to identify a person and is not considered as personal data in this sense. The Relevant Person will not be able to claim any right or compensation regarding the anonymized records.

You can always stop communications by contacting us through the communication channels specified in this Privacy Policy, using the use-processing of data and/or your right to refuse electronic communications sent to you. According to your clear notification on this matter, personal data processing and/or electronic communications with you will be stopped within the legal maximum period. In addition, upon your request, information other than legally required and/or possible will be deleted from the data recording system or anonymized in an anonymous manner. If you wish, you can object to the emergence of a result against you by means of the processing of your personal data, the persons to whom it is transferred, correction in case of incomplete or inaccuracy, notification of the corrected information to the relevant third parties, deletion or destruction of the data, analysis with automatic systems, You can always contact us through the above communication channels and get information on issues such as the elimination of damage due to processing. Your applications and requests regarding these matters will be fulfilled within the legal maximum period or may not be accepted by explaining the legal reason to you. 

CHANGES AND EFFECTIVENESS OF THE PRIVACY POLICY

Kos Living may change the terms of the Privacy Policy at any time. The updated Privacy Policy will become effective on the date it is published on the Website. 

COMMERCIAL COMMUNICATION PERMISSION

By accepting this Privacy Policy, your personal data that you have given your consent to be shared with us, to provide you with various advantages and to provide you with various advantages and to provide you with special promotion, promotion, advertisement, sales, marketing, survey and all kinds of electronic communications for similar purposes, such as telephone, text message (SMS), for the purpose of sending e-mail messages and similar means and sending other communication messages; You consent to the collection, storage, processing, use and transfer to third parties with whom Kos Living has a contractual relationship.

Following your shopping on our site, we will send non-periodical informative e-mails containing information about your shopping and product delivery to your e-mail address. For this reason, you are deemed to have accepted the accuracy of the e-mail address you provided while registering on our site.